Kitchen Display System (KDS) and prep station order routing
Route incoming food tickets to specialized kitchen screens with preparation timers and order bumping.
Coordinate kitchen operations with live Kitchen Display Systems (KDS).
1. Station Configuration: In Restaurant → Settings → Stations, define kitchen prep areas (e.g., Hot Kitchen / Grill, Fryer, Salad & Cold Prep, Bar & Beverages, Expediter).
2. Dish Category Mapping: Assign menu categories to their respective preparation stations.
3. Live Ticket Dispatch: When waitstaff or POS cashiers send an order, individual dish items appear on the appropriate station screens with clear order numbers, table IDs, and modifier notes.
4. Preparation Timers & Bumping: Kitchen staff tap dishes to mark them as 'Cooking' or 'Completed (Bumped)'. Color-coded alerts highlight tickets exceeding target preparation times.
5. Expediter Master Screen: The expeditor screen monitors when all components of a table order are ready for food runners to deliver.